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Stay connected with The Place Hotel for the latest news, exclusive offers, and updates. Whether you're planning a visit to Edinburgh, hosting an event, or simply want to stay informed about our services and special packages, we'll keep you in the loop with everything happening at our Georgian city center location.
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FAQs
Find answers to commonly asked questions about our hotel, rooms, services, and booking policies
Check-in and Check-out Times
Our standard check-in time is from 3:00 PM, and check-out is by 11:00 AM.
Early check-in may be available subject to availability on the day of arrival—please speak to our team for more information.
Late check-out is available up to 2:00 PM for an additional £35 per hour, subject to availability.
Parking Information
While we do not have on-site parking, guests of The Place Hotel can enjoy 40% off at the St James Quarter Car Park.
Simply collect your discount voucher from our front desk team during your stay.
Cancellation Policy
Your cancellation terms depend on the rate and policy you agreed to when booking.
Please refer to your confirmation email for full details, or contact us directly at frontdesk@yorkplace-edinburgh.co.uk — we’ll be happy to help.
Pet Policy
We love animals, but we do not allow pets at any time within the hotel, including guest rooms and common areas. Thank you for your understanding.
